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What can Benjour help you do?

Two connected areas of work: hospitality staffing and delivery operations. Each role gets the tools it needs for the next step.

Plan and fill shifts

Publish staffing requirements, review worker applications, confirm assignments and keep a calendar of upcoming shifts.

Record attendance and hours

Track attendance and breaks, review submitted timesheets and resolve disagreements through a shared approval process.

Onboard and verify workers

Workers submit their details and documents for BEN review. Delivery applicants also provide a driving licence before approval.

Coordinate local deliveries

Create delivery requests, save stores and collection points, assign couriers and follow progress from pickup to handover.

Handle customer delivery requests

Customers can request a delivery estimate and submit a booking request. A separate tracking account shows the progress of their request.

Manage teams and operations

Merchant owners can add managers, review their worker roster and access reports. BEN administrators coordinate verification, dispatch and support.

See the platform in use

Explore the merchant, delivery and worker experiences. Open any screenshot at full size to read the interface clearly.

Actual screenshots from the functional pilot. Names, businesses and records shown are demonstration data.

01 / Ben Owner

A workspace for your business.

Owners and managers work inside their merchant account, with staffing tools and delivery operations in one place.

  • Publish shifts and review applications.
  • Keep a roster of booked workers and assignment history.
  • Manage team access, timesheets and reports.
Ben Owner worker roster with staffing navigation and a verified demonstration worker

Merchant roster and staffing navigation in Ben Owner.

View full-size screenshot

02 / Delivery and logistics

From collection to handover.

Merchants prepare delivery requests while BEN coordinates dispatch. Assigned couriers update the delivery as it moves through the workflow.

  • Enter collection and destination details.
  • Organise stores, hubs, parcels and delivery instructions.
  • Follow delivery status, handover records and support requests.
Ben Owner delivery workspace showing collection address, delivery address and service selection

Delivery booking within the merchant workspace.

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03 / Ben Worker

Your next shift, on your phone.

A dedicated worker experience keeps available shifts, confirmed assignments, attendance and hours within reach on a small screen.

  • Browse hospitality shifts and their requirements.
  • Follow applications and confirmed assignments.
  • Record attendance and review working hours.
  • Delivery workers can manage their assigned collection and delivery jobs.
Ben Worker mobile shift radar showing a demonstration hospitality shift and attendance navigation

Responsive Ben Worker shift radar with demonstration data.

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How the working day comes together

  1. 01

    Set up the right account

    BEN onboards merchants. Workers choose staffing or delivery and submit their documents for review.

  2. 02

    Create and coordinate work

    Merchants publish shift requirements or create delivery requests. Workers apply for shifts and BEN coordinates delivery assignments.

  3. 03

    Follow the work through

    Teams record attendance, review hours, update delivery progress and use the support process when something needs attention.

Questions about Benjour

Who is Benjour designed for?

Benjour supports hospitality merchants, staffing workers, delivery workers and the BEN operations team. Merchants use Ben Owner, while workers use Ben Worker.

Does it support both staffing and deliveries?

Yes. The merchant workspace includes staffing tools for shifts, workers and hours, alongside delivery tools for requests, collection points, dispatch and handovers.

Can anyone create a merchant account?

Merchant accounts are created by BEN after onboarding. Merchant owners can then add managers for their business. Workers have a separate signup and verification process.

What happens when a customer requests a delivery?

The customer enters collection and destination details, reviews an estimate and submits a request with a separate tracking account. BEN reviews the request before it enters the dispatch workflow.

Is the platform ready for public use?

The supplied project is a functional pilot. Access, service coverage and rollout should be confirmed with the BEN team. The screenshots on this page show demonstration data rather than live customer records.

Can I explore the mobile experience?

The worker portal includes a responsive interface for shifts, assignments, attendance and hours. The mobile screenshot above shows that experience. Contact the team to arrange a walkthrough.

Take a closer look at Benjour.

Talk to our team about the staffing and delivery workflows, request a walkthrough or discuss a similar platform for your business.