Brolly Wonder · Account deletion
Delete Your Account
Brolly Wonder · Developer: Brolly Software Solutions Pvt Ltd
Contact: brollysolutions.in@gmail.com · +91 81868 44555
This page explains how to delete a Brolly Wonder account and the data associated with it. It applies to the Android app Brolly Wonder (com.brolly.wonder).
What "account" means in Brolly Wonder
Children do not have accounts. A child plays with no sign-in of any kind, and their progress is stored only on the device.
The only account the app can create belongs to a parent or guardian, and only if they choose to turn on optional cloud backup. That account consists of the adult's own mobile number, verified by a 6-digit code delivered as an automated telephone call. There is no password and no email address. If you have never turned on cloud backup, no account exists and there is nothing to delete on our side.
Option 1 — Delete your cloud backup inside the app
This removes your child's backed-up progress from our servers immediately.
- Open Brolly Wonder.
- Go to the Parent Dashboard (answer the multiplication question shown on the "Parents only" screen).
- Find the Cloud backup card.
- Tap Delete cloud data, then confirm.
Your child's progress on the device is deliberately left untouched, and the app signs you out. This step deletes your backed-up data but does not by itself delete the account record holding your mobile number — to remove that as well, use Option 2.
Option 2 — Request full account deletion
To delete the account itself, including the stored mobile number, email us:
- Email: brollysolutions.in@gmail.com
- Subject: Delete my Brolly Wonder account
- Include: the mobile number you used to sign in, so we can identify the correct account. Please send the request from a contactable address and do not include any information about your child.
We will verify the request, delete the account, and confirm by reply. Deleting the account also removes any cloud backup still attached to it.
What is deleted, and when
| Data | What happens | Timing |
|---|---|---|
| Cloud backup of your child's progress | Permanently deleted from our database | Immediately when you tap "Delete cloud data"; otherwise within 30 days of an emailed request |
| Parent account record (your mobile number) | Permanently deleted | Within 30 days of your emailed request |
| Your child's progress stored on the device | Not affected by either option above — it stays on your device | You control it; see below |
We do not keep a backup copy of a deleted account beyond the period stated above, and we do not sell children's personal information.
Deleting the data on your device
Progress stored on the tablet or phone is separate from anything on our servers, and deleting one does not delete the other. This is deliberate, so that neither action destroys data you did not ask to lose. To remove the on-device copy:
- Android Settings → Apps → Brolly Wonder → Storage → Clear storage, or
- uninstall the app.
Brolly Wonder excludes its data from Android's own cloud backup and from device-to-device transfer, so a child's learning record is not copied to a Google account by the operating system.
Advertising data. Brolly Wonder requests non-personalised, child-directed ads only, and the app does not request or use an advertising identifier. Any advertising data processed by Google is governed by Google's own retention controls and privacy policy, and is not something we can delete on your behalf.
Questions about deletion: brollysolutions.in@gmail.com · +91 81868 44555. See also the Brolly Wonder Privacy Policy. This page covers the Brolly Wonder app only. The notice for the brollysolutions.in website is at /privacy.